Technical Business Analyst

The Technical Business Analyst will work with cross-functional stakeholders and external clients to understand their business needs and design, build, and operationalize the best-in-class solutions.  This role is responsible for leading business requirements, analysis and testing phases of a project.  Technical Business Analyst also contributes to the overall planning, technical design and implementation of a project including process changes.  The Technical Business Analyst role is expected to work independently on multiple assignments with a sense of urgency, structure, and attention to detail.
 
Position Responsibilities include:

• Provide analysis, technical design and planning activities for business and technology initiatives:
  • Determine and define project scope and objectives
  • Perform and document requirements gathering and analysis
  • Design high level technical solutions including frontends, databases and interfaces
  • Facilitate business process changes
  • Manage the product development team to create a strong end product
  • Develop and implement test plans to ensure successful delivery
  • Schedule and lead meetings to identify and correct issues
  • Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
  • Prepare solution for deployment including support staffing, documentation, maintenance procedures and training  

• Small to medium size projects
  • Predict resources needed to reach objectives and manage resources in an effective and efficient manner
  • Prepare project budget and track costs
  • Develop and manage a detailed project schedule and work plan

• Partner with cross-functional users to maintain and develop high quality solutions in a timely and cost-effective manner
• Ability to work/meet during flexible hours.  This person will need to coordinate with international users across different time zones (USA, Europe and Asia). 
• Collaborate with internal Technology resources to drive enterprise-wide strategies, procedures, and standards
• Provide end-users support including business queries and requests
• Provide technical assistance and cross training to business users and other team members

• Bachelor’s Degree or higher in Information Science or related field is preferred.  Equivalent combination of experience, education and training will be considered
• 7 or more years of experience as product owner or business analyst of software development project through the full life cycle required
• Product Owner and/or Certified Business Analysis Professional (CBAP) certification or equivalent is preferred
• Knowledge of Insurance or Re-insurance domain preferred
• Knowledge of SQL and relational databases is preferred

• Proven ability to complete projects according to outlined scope, budget, and timeline
• Strong working knowledge of SDLC and Agile development principles and processes

• Demonstrated ability to translate complex technical terminology, concepts and issues in terms understandable to technical and non-technical management and resource staff
• Ability to work collaboratively throughout the organization by establishing effective working relationships
• Creative and innovative thinker
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills and interpersonal skills