Job Description
Job Title: Quality Manager
Salary: $130,000
Location: Shelton, CT

Summary
Overall responsibility for managing the Quality department to establish advanced quality and reliability engineering practices that enhance product quality, reliability, and customer acceptance

Essential Duties and Responsibilities
Set, direct, and support priorities of the Quality team, including development of individual accountabilities
Review and reset objectives through performance evaluations
Develop, implement, and improve departmental metrics
Drive continuous improvement initiatives across the Quality function
Establish and maintain training processes for measurement techniques, fit and function, and acceptance criteria
Ensure accuracy and timely completion of PPAP, ISIR, NCR, SPC, inspections, gauge programs, internal audits, and cost of quality metrics
Lead and support resolution of customer quality issues
Act as primary customer liaison for quality-related matters
Attend customer meetings and represent the Quality function
Review and ensure effectiveness of 8D reports and corrective actions
Participate in APQP and quote review activities
Maintain IATF 16949 and ISO9001 compliance
Develop and maintain quality procedures, standards, and manuals
Ensure full implementation of quality systems and procedures
Maintain regular attendance and compliance with company policies
Travel as required

Supervisory Responsibilities
Direct management responsibility for all Quality department personnel

Qualifications, Education, and Experience
Bachelor’s degree or equivalent technical experience
Minimum 5+ years of manufacturing experience in metalworking or similar industry
Minimum 5+ years of supervisory or leadership experience
Strong experience with ISO9001 and IATF 16949 quality systems

Knowledge, Skills, and Abilities
Strong knowledge of FMEA, PPAP, SPC, Root Cause Analysis, and 8D methodologies
Ability to analyze data and drive process improvements
Strong project management and problem-solving skills
Excellent communication skills with internal teams and customers
Experience with ERP systems and quality documentation systems
Understanding of OSHA regulations and safety standards
Strong technical writing and organizational skills

Reasoning Ability
Analyze data and draw conclusions to improve processes
Evaluate information from multiple sources and make sound decisions
Solve complex quality and manufacturing problems
Interpret technical instructions in various formats

Work Environment
Combination of office and manufacturing environment

Physical Requirements
This position occasionally requires travel by car or plane

Company Overview
Founded in 2010, Top Prospect Group focuses on aligning exceptional candidates with leading companies across the engineering and manufacturing sectors. Acquired by HW Staffing Solutions in 2023, the firm now offers broader professional and technical staffing services nationwide

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